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Printer Questions Category

Contents of Printer Questions

Printer Questions

Will my warranty be affected by using your cartridges?

We provide a full replacement warranty
In the first instance, contact the printer manufacturer
If the manufacturer refuses to repair the printer on the grounds that you have used a compatible cartridge, and your original warranty is still valid, we will undertake to provide a replacement warranty at no extra charge
Our warranty will cover the unit for the original period of the warranty from the manufacturer
Proof of purchase will be required, as well as the original printer shipping carton

Support Admin

Before I install the cartridge, do I remove all of the label?

Do not remove parts of the label that state you shouldn't. The yellow tab on most cartridges is there to ensure the ink reaches you in top condition, and therefore should only be removed just before use.
The blue label however should NOT be removed. This part of the label is essential for the cartridge to function correctly. If it is removed then the cartridge is useless and should not be inserted into the printer.

Support Admin

Is there any difference between a compatible cartridge and originals?

We have years of experience in supplying the best quality inks for the lowest prices.

Because of this most people will notice no difference in the results between our cartridges and the OEM cartridges. The only thing you may notice is that a lot of our cartridges will give a better page yield than an OEM, for a lower cost.

One thing to notice is that while our cartridges are compatible with the printers supplied by various manufacturers, the actual design of the cartridge will look different as we use our own technology to try and give the customer the results they want.

Support Admin

Cartridge Installation

Will my warranty be affected by using your cartridges?

We provide a full replacement warranty
In the first instance, contact the printer manufacturer
If the manufacturer refuses to repair the printer on the grounds that you have used a compatible cartridge, and your original warranty is still valid, we will undertake to provide a replacement warranty at no extra charge
Our warranty will cover the unit for the original period of the warranty from the manufacturer
Proof of purchase will be required, as well as the original printer shipping carton

Support Admin

Before I install the cartridge, do I remove all of the label?

Do not remove parts of the label that state you shouldn't. The yellow tab on most cartridges is there to ensure the ink reaches you in top condition, and therefore should only be removed just before use.
The blue label however should NOT be removed. This part of the label is essential for the cartridge to function correctly. If it is removed then the cartridge is useless and should not be inserted into the printer.

Support Admin

Is there any difference between a compatible cartridge and originals?

Support Admin

Printer Cleaning

Will my warranty be affected by using your cartridges?

We provide a full replacement warranty
In the first instance, contact the printer manufacturer
If the manufacturer refuses to repair the printer on the grounds that you have used a compatible cartridge, and your original warranty is still valid, we will undertake to provide a replacement warranty at no extra charge
Our warranty will cover the unit for the original period of the warranty from the manufacturer
Proof of purchase will be required, as well as the original printer shipping carton

Support Admin

Before I install the cartridge, do I remove all of the label?

Do not remove parts of the label that state you shouldn't. The yellow tab on most cartridges is there to ensure the ink reaches you in top condition, and therefore should only be removed just before use.
The blue label however should NOT be removed. This part of the label is essential for the cartridge to function correctly. If it is removed then the cartridge is useless and should not be inserted into the printer.

Support Admin

Is there any difference between a compatible cartridge and originals?

Support Admin

Technical Information

Will my warranty be affected by using your cartridges?

We provide a full replacement warranty
In the first instance, contact the printer manufacturer
If the manufacturer refuses to repair the printer on the grounds that you have used a compatible cartridge, and your original warranty is still valid, we will undertake to provide a replacement warranty at no extra charge
Our warranty will cover the unit for the original period of the warranty from the manufacturer
Proof of purchase will be required, as well as the original printer shipping carton

Support Admin

Before I install the cartridge, do I remove all of the label?

Do not remove parts of the label that state you shouldn't. The yellow tab on most cartridges is there to ensure the ink reaches you in top condition, and therefore should only be removed just before use.
The blue label however should NOT be removed. This part of the label is essential for the cartridge to function correctly. If it is removed then the cartridge is useless and should not be inserted into the printer.

Support Admin

Is there any difference between a compatible cartridge and originals?

Support Admin

Printer Questions Category

Table of Contents

Printer Questions

Will my warranty be affected by using your cartridges?

Before I install the cartridge, do I remove all of the label?

Is there any difference between a compatible cartridge and originals?

Cartridge Installation

Will my warranty be affected by using your cartridges?

Before I install the cartridge, do I remove all of the label?

Is there any difference between a compatible cartridge and originals?

Printer Cleaning

Will my warranty be affected by using your cartridges?

Before I install the cartridge, do I remove all of the label?

Is there any difference between a compatible cartridge and originals?

Technical Information

Will my warranty be affected by using your cartridges?

Before I install the cartridge, do I remove all of the label?

Is there any difference between a compatible cartridge and originals?