How do I diagnose a problem with my LightScribe machine?

LightScribe have released  a simple program that allows you to find out what is going wrong with your LightScribe drive.

The software will scan the drive and your computer to see if it can find out what is wrong and then it should solve the issue for you.

You can get the download from the link below.
http://www.lightscribe.com/downloadSection/windows/index.aspx?id=1106

Link:
www.medea.co.uk/techsupport/index.php?action=kb&print=79