Login / Register

Search KnowledgeBase

My LightScribe discs aren't recognised as such when put in my LightScribe burner

	Print
	Save to list
	E-mail
	Comment (0)
	Subscribe

Created	2006-09-29
Modified	2006-09-29
Views	774
Author	Russell Pottinger

In the case that you get an error message stating that the disc is either not a LightScribe disc, or that the data can't be read from the hub, there are a few things to check and try

Make sure that the disc is actually a LightScribe disc and you have inserted it into the machine the correct way round (Label side facing downwards)
Make sure the disc is clean and there is no dirt obscuring the bar code on the hub on the label side
Update the firmware on your drive by going to either this firmware page or the manufacturers website
Update the LightScribe System Software (LSS) by going to this page

If that doesn't solve the issue then it could be a fault in the media or a fault in the drive. We would suggest that you try the disc out in another machine, if possible, or you could try another disc to see if you get the same problems.

Comments (View All Comments / Add Comment)

My DVD refuses to write at the stated speed. Many things can slow down the burning speed of a disc. The firmware of your burner can be out of date or faulty, causing a slower writing speed. Go to the...	What is firmware? DVD burners have a program have software hardwired into them that is called firmware. this firmware tells the machine how to handle certain situations, and in the case of...	Will the new LightScribe version 2 discs work on my current LightScribe burner? The new discs will work at the new faster speed on existing LightScribe burners, however it will require a software update. You can download the software update from here

Glossary

Saved Articles

Brands

Support Centre

Login / Register

Search KnowledgeBase

My LightScribe discs aren't recognised as such when put in my LightScribe burner