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Support Admin
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Articles (62 in total )
How do I download and install expressit?
What is LightScribe?
What do I need to use LightScribe?
Do LightScribe discs work on normal burners?
What is LightScribe version 2?
Will the new LightScribe version 2 discs work on my current LightScribe burner?
Do LightScribe discs come in colour?
What is LabelFlash?
I am unable to find the design wizard on the tool bar of my eXpressit 2.1SE
How can I ensure that no air is trapped under my label?
Where do I get the latest version of eXpressit?
When I try to print off text, all I get are small rectangles.
Printed designs do not line up when I print them off.
What printer settings should I use for clear labels?
How do I calibrate the Printer?
I can't find the install for the Mac version in my label kit.
Is the Mac software backwards compatible with OS9?
I am having problems with eXpressit 2.1SE running on my Mac. I'm using OSX 10.2, could this be the problem?
I am unable to load any image files from file on my Mac edition of eXpressit 2.1SE.
Java VM Problems
Where do I get the Java VM and how do I install it?
The layout of my labels has changed or is not included.
Where do I find additional templates for eXpressit 2.1SE?
What Templates do you provide for eXpressit 2.1 SE?
Every time I open eXpressit it is set to the letter format, which means I have to change it to the A4 format manually.
How do I import designs from eXpressit 5.1 onto exPressit 2.1SE?
When I try and import images my machine locks up.
How do I access the image Library?
Can I use my own software to design the labels?
My DVD refuses to write at the stated speed.
I am unable to get the DVD's I bought to work with my machine.
I am unable to write up to the full size of the disc. Are the discs faulty?
What is the difference between DVD- and DVD+?
What software do you recommend for burning DVD's?
What is firmware?
Do you have a list of domestic DVD recorders, which have been checked with your DVD+R media?
My DVD has a minor scratch on the label side of it. Will it now be unusable?
How do I handle and care for DVD's?
I am unable to write to the CD I bought from you. Is there something wrong with your discs?
I am unable to burn the disc upto the 99mins stated by the 900MB capacity. Did I get the wrong discs?
Disc speed is stated as 48x yet the disc won't srite at that speed. Why is this?
I am unable to write to the full size quoted on the disc. Why is this?
What software do you recommend for burning CD's?
Infiniti 99 Minute CD-R
Will my warranty be affected by using your cartridges?
Before I install the cartridge, do I remove all of the label?
Is there any difference between a compatible cartridge and originals?
How do I use a cleaner cartridge to unblock my printer heads?
How do I unblock a printer nozzle?
I need to clean my printer but there's no cleaner cartridge?
When the cartridge is inserted, the printer states that the cartridge is incompatible. Why is this?
When I insert the cartridge into my printer it does not recognise the cartridge.
When inserted, the printer states the new cartridges are half full.
My printer doesn't seem to print out since I installed the new cartridge.
My new cartridge does not seem to fit my printer.
Vertical lines are not aligned or vertical banding appears. How do I align the print head on my printer?
Only garbled text is printing. Why?
When I print off a sheet, the colours do not exactly match the ones displayed on my screen.
How do I select the correct media type?
Can I still use the printer to print black if the color cartridge is empty?
Refitting the chip on the new Canon CLI-08 and PGI-05 cartridges
How to enable or disable JavaScript in web browsers
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